Top Reasons to Enroll in Rogers Device Protection Today

If you’ve ever worried about the possibility of damaging or even losing your smartphone, Bell Smart/Phone Care could be the ideal solution for you.

In this article, we’ll explore all the details you need to know about this protection plan. Beyond safeguarding your device, Bell Smart/Phone Care offers peace of mind regarding any potential issues.

We’ll cover topics such as coverage, costs, the enrollment process, and more.

Coverage and Protection

Bell Smart/Phone Care delivers comprehensive protection that significantly exceeds the standard 12-month manufacturer’s warranty, ensuring that your device is safeguarded against a wide range of potential issues.

Here’s an in-depth look at what the plan covers:

• Physical damage: Whether it’s a cracked screen or other damage from a drop, Bell Smart/Phone Care lets you request a replacement, saving you from costly repairs.
• Power surges: Protects against malfunctions caused by power surges, keeping your device functional after unexpected incidents.
• Liquid damage: Covers repairs or replacements if your device is damaged by water or other liquids.
• Loss or theft: Provides a replacement, ensuring you don’t bear the full cost if your device is lost or stolen.
• Normal wear and tear: Covers everyday usage damage, keeping your device running smoothly over time.

This extensive coverage ensures that, regardless of what happens to your device—whether it’s a sudden drop, exposure to liquids, or even theft—you’re not alone in handling the costs.

The support for repairs and replacements allows you to maintain your device without the stress of unexpected out-of-pocket expenses, making it easier to focus on what matters in your daily routine.

Replacement Policy

One of the most significant advantages of Bell Smart/Phone Care is its robust replacement policy. If your device is damaged, you are eligible for up to two replacements within a one-year period.

How to Request a Replacement:

1. Report the Issue: Contact Bell’s customer support by phone or through their online portal to report the problem with your device.
2. Send In Your Device: If instructed, send the damaged device to Bell for inspection. They will evaluate it to verify the damage.
3. Pay the Deductible: A deductible fee applies based on your device model and the nature of the issue (refer to the costs section for detailed information).
4. Receive Your Replacement Device: Once the deductible is paid and your claim is approved, you will receive a new device as a replacement.

The replacement process is streamlined to be quick and efficient, ensuring minimal disruption to your daily routine.

Enrollment Process

Securing your device with Bell Smart/Phone Care is a simple process designed to offer you peace of mind from the very start.

Whether you’re purchasing a new phone or upgrading to the latest model, enrolling in this protection plan ensures that you’re covered for a wide range of potential issues, including accidental damage, power surges, and even theft.

The sooner you enroll, the quicker you can protect your investment and avoid expensive out-of-pocket repairs or replacements.

Enrolling is hassle-free and can be completed through two convenient methods:

• At the time of activation or upgrade: The ideal moment to enroll is when you activate or upgrade your device. By doing this, you ensure that your coverage starts immediately, protecting your device from day one.
• Within 30 days of activation: If you didn’t enroll during activation, you still have a 30-day window to join. Simply bring your device to any Bell store for a quick visual inspection, confirming its eligibility for coverage.

It’s important to note that devices with any pre-existing damage are not eligible for the plan. To avoid complications, make sure to enroll while your device is in perfect condition, ensuring you’re covered for future incidents.

Costs and Deductibles

Bell Smart/Phone Care offers flexible pricing, with plans varying based on the type of device you own:

• Basic devices: $13/month
• Selected smartphones and tablets: $16/month
• Premium smartphones and tablets: $20/month
• Selected premium smartphones and tablets: $22/month

In addition to the monthly cost, there is a deductible that must be paid at the time of a replacement. The deductible can range from $150 to $599, depending on the model of the device and the type of replacement.

Here’s a list of possible deductibles:

• Basic devices: up to $150
• Mid-range devices: up to $299
• Premium devices: up to $399
• High-end devices: up to $599

These costs are significantly lower than the full price of a new device, which can go up to $3,000.

Device Eligibility

Not all devices are eligible for Bell Smart/Phone Care, and it’s important to check if yours qualifies. Most smartphones, tablets, smartwatches, and internet sticks are eligible, with a few exceptions.

Here are the steps to check your device’s eligibility:

1. Check in-store: When purchasing a new device in a Bell store, the representative can inform you if it’s eligible for Smart/Phone Care.
2. Check online: You can also visit Bell’s portal to verify if your device is eligible.
3. Visual inspection: For already activated devices, a visual inspection may be required to confirm eligibility.

This verification ensures that only devices in perfect condition are covered by the plan.

Cancellation Process

If for any reason you want to cancel your Bell Smart/Phone Care, the process is simple and straightforward. There are no cancellation fees, and the contract is month-to-month, meaning you can leave the plan at any time.

Step-by-step guide to cancel Smart/Phone Care:

1. Call customer support: Contact Bell support using the phone number provided in your contract.
2. Request cancellation: Inform the representative that you want to cancel the plan.
3. Confirm cancellation: The cancellation will be processed, and you’ll receive a confirmation. Billing will stop from the next cycle.

The process is quick and hassle-free, giving users the flexibility they need.

Manufacturer Warranty Extension

One great advantage of Bell Smart/Phone Care is the extension of the manufacturer’s warranty. After the 12-month limited warranty expires, the plan continues to cover factory issues, offering extended protection.

This is especially useful for those planning to use their device for more than a year, as it ensures you won’t be left unprotected once the original warranty ends. The protection includes part defects, malfunctioning, and other factory-related issues that may arise.

Bell Smart/Phone Care is an excellent choice for anyone looking to protect their device against a variety of issues, from physical damage to theft.

With simple enrollment, an effective replacement policy, and affordable costs, this plan offers peace of mind for those who depend on their smartphones or tablets daily.

If you want to avoid unpleasant surprises and keep your device always protected, Bell Smart/Phone Care is the ideal plan for you.

Remember, to ensure your device is always covered, enroll in the plan as soon as possible, preferably at the time of activation or upgrade.