Citi Rewards credit card: Everything you need to know

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The Citi Rewards credit card is a popular credit card in Australia that offers a range of benefits to its users. With this card, users can earn reward points on their daily spending, which can be exchanged for a variety of rewards, including travel, merchandise and gift cards. The card also offers a number of other benefits, including free insurance, access to exclusive events and much more.

One of the main benefits of the Citi Rewards credit card is the ability to earn reward points on everyday spending. Users can earn points on everything from groceries and gasoline to restaurants and entertainment, making it easy to accumulate points quickly. These points can then be exchanged for a variety of rewards, including travel, merchandise and gift cards, making it a great option for those who like to travel or shop.

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In addition to the rewards program, the Citi Rewards credit card also offers a range of other benefits, including complimentary insurance, access to exclusive events and much more.

Overview of the Citi Rewards credit card

The Citi Rewards credit card is a popular credit card in Australia that offers a range of benefits to its users. Here is a brief overview of the main features, rewards program and eligibility criteria of the Citi Rewards credit card.

Main Benefits

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The Citi Rewards credit card comes with a variety of features that make it a popular choice among users. Some of its key features include:

  • Earn 1 Citi Reward point for every $1 spent on qualifying domestic and international purchases, except for government-related transactions, which earn 0.5 points for every $1 spent.
  • Unlimited point earning potential.
  • Free international travel insurance.
  • Access to exclusive offers and discounts through Citi World Privileges.
  • Contactless payments with Citi PayWave.

Fees and Charges

Annual fee

The Citi Rewards credit card in Australia has an annual fee of US$99. This fee is charged to the cardholder’s account on the anniversary of the account opening. The annual fee is waived for the first year for new cardholders.

Interest rate

The Citi Rewards credit card has a variable interest rate of 20.99% per year for purchases and 21.74% per year for cash advances. The interest-free period for purchases is up to 55 days, provided the balance is paid in full by the due date. If the balance is not paid in full, interest will be charged on the outstanding amount.

Who can apply

To be eligible for the Citi Rewards credit card, users must meet the following criteria:

  • Be at least 18 years old.
  • Have a good credit history.
  • Be an Australian citizen or permanent resident.
  • Meet the minimum income requirement of $35,000 per year.
  • Overall, the Citi Rewards credit card is a popular choice among users in Australia, thanks to its range of features, rewards program and eligibility criteria.

Citi Rewards app

The Citi Rewards app is a free mobile app that allows Citi Rewards cardholders to manage their credit cards conveniently and easily. The app is available for iOS and Android devices and offers a variety of features

To download the Citi Rewards credit card app in Australia, follow these steps:

  1. Open the App Store or Google Play Store on your mobile device.
  2. Search for “Citi Rewards”.
  3. Tap on the Citi Rewards app icon.
  4. Tap “Get” or “Install”.
  5. Follow the on-screen instructions to complete the download.

How to request a duplicate Citi Rewards card

To request a duplicate Citi Rewards card, you can do so online, by phone or in person.

Online

To request a duplicate card online, you will need to log into your Citi online account and navigate to the “Cards” or “Services” tab. Then locate the “Request replacement card” option and follow the on-screen instructions.

By phone

To request a duplicate card by phone, call Citi Rewards customer service at 1-800-950-5114 (TTY: 711) and explain that you need a duplicate card. They will guide you through the process and answer any questions you may have.

In person

To request a duplicate card in person, visit a local Citi branch and speak to a representative. They can help you apply for a duplicate card and answer any questions you may have.

Contatcs

If you are looking for Citibank contacts in Australia, here are some options:

Citibank House in Perth:

Address: 37 St Georges Terrace, Ground Floor, Perth, Western Australia 6000 1.
Telephone: (08) 9426 6590.
Opening hours: Monday to Friday, 9am to 5pm (AEST).

General contact for daily bills, credit cards and loans:

Phone: 13 24 84 (toll-free in Australia) or +61 2 8225 0615 (if calling from overseas) 2.

Assistance with financial difficulties (hardship):

  • Online chat: Log on to Citi Online to chat with us.
  • National Service Relay (for people with communication difficulties):
  • TTY: Call 133 677 and ask to speak to 13 24 84.
  • Speak and Listen: Call 1300 555 727 and ask for 13 24 84.
  • Internet Relay Users: Connect to the NRS website here and ask to speak to 13 24 84 2.

Remember to contact us immediately if you suspect a scam or have lost your card.

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